Evobet VIP's Privacy Policy — Your Data Is Safe With Us

1 What Types of Data Are Collected

Evobet VIP collects certain personal information to deliver the best possible gaming experience. This data collection is fully transparent and carried out solely for the purpose of providing our services.

We generally collect two types of data — information you provide directly and information collected automatically while you use the platform.

• Your name, email, phone number, and date of birth are collected at the time of registration.
• A copy of your national ID or passport may be requested for KYC verification.
• Mobile banking or bank account details are collected for payment processing.
• Your IP address and device information are automatically logged whenever you access the site.

2 Why Data Is Collected

Evobet VIP only collects data for necessary reasons. No unnecessary or excessive information is requested. The main purposes for data collection are outlined below.

• Service Delivery: To complete account creation, login, deposits, and withdrawals.
• Identity Verification: To verify age and identity in compliance with legal requirements.
• Security Assurance: To prevent fraud, money laundering, and illegal activities.
• Customer Support: To resolve your complaints and issues promptly.
• Service Improvement: To analyze user behavior and improve the overall platform experience.
• Promotional Communications: To send you bonus and offer information with your consent.

3 How Your Information Is Used

Collected data is used solely for its intended purpose. In accordance with Evobet VIP's privacy policy, no data is used for any other purpose.

• Your data is used to manage your account and ensure uninterrupted service.
• Financial information is used for payment processing and transaction verification.
• Technical data is used to detect suspicious logins or transactions on your account.
• Gaming patterns are analyzed to help promote responsible gaming.
• Limited information may be shared in response to a valid request from a legal authority.

4 Data Sharing Policy

Evobet VIP does not share your personal information with third parties for commercial purposes. In certain specific circumstances, however, limited information may be shared.

• Payment Provider: Necessary information is shared with bKash, Nagad, or your bank to process deposits and withdrawals.
• Law Enforcement: Data may be disclosed pursuant to a court order or valid investigation.
• Technology Partners: Limited data may be shared with software service providers necessary for platform operations.
• Regulatory Authority: Certain information may be shared with licensing authorities upon request.

5 Cookies & Tracking Technologies

Evobet VIP uses cookies to keep the website functioning properly. Cookies are small text files stored in your browser that help remember your session.

• Essential Cookies: These cookies are required to maintain login sessions and site security. Disabling them will prevent the site from functioning properly.
• Preference Cookies: Used to remember your language and display preferences.
• Analytics Cookies: Collects anonymized data to help understand how the site is used.

You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some features.

6 Data Protection Measures

Evobet VIP uses industry-leading security technology to protect your data. Our security team monitors all systems around the clock.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• All data stored in the database is encrypted using AES-256 encryption.
• Payment information is processed in compliance with PCI-DSS standards.
• Two-factor authentication (2FA) is available for added account security.
• Regular security audits and penetration testing are conducted.
• If a suspicious login is detected, the account is automatically locked and you are notified immediately.

7 Your Rights

Under Evobet VIP's privacy policy, you have certain important rights over your own data. We fully respect and uphold all of these rights.

8 Data Retention Period

Evobet VIP does not retain data beyond what is necessary. Retention periods vary depending on the type of information.

• Account Information: Retained for legal reasons for the duration the account is active and for up to 5 years after closure.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained in accordance with regulatory guidelines following the completion of verification.
• Customer Support Conversations: Retained for up to 2 years after the issue is resolved.
• Log Files: Retained for up to 90 days for security purposes.

Once the retention period expires, all data is securely and permanently deleted to prevent any possibility of recovery.

9 Minors' Privacy

Evobet VIP is an adult gaming platform. No one under the age of 18 is permitted to create an account or use the platform.

• Age verification is conducted at registration, and no data is collected from minors.
• If a minor has accidentally created an account, it will be closed immediately upon discovery.
• Any data found to belong to a minor will be deleted immediately.

10 Policy Changes

Evobet VIP may update this privacy policy when necessary. We will notify you before any significant changes take effect.

• For significant changes, a notice will be sent to your registered email address.
• Any updated policy will be published on this page with a revised date.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to the updated policy, you may request to close your account.

11 Contact

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our privacy team is always ready to help.

• Email: [email protected]
• Live Chat: Available on the platform 24/7.
• General Inquiries: Responses provided within 24-48 hours.
• Data Deletion Request: Processed within 7 business days.